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Change Log - how to specify the email address that shows against changes made through Adpulse
Change Log - how to specify the email address that shows against changes made through Adpulse
Updated over 2 weeks ago

Overview

Any changes you make through Adpulse that get pushed to your ad account (adding keywords, adjusting budgets etc) will be captured in that platform's change log, and each change has an email address associated with it so you can identify who made that change.

If you'd like to specify which email address gets attached to changes made from Adpulse, you can do that on the Settings > Ad Accounts page.


Step 1: Choose the Email Address for Manual or Automated Changes

  1. Navigate to Settings > Ad Accounts.

  2. Locate the desired Ad Account.

  3. For Manual Changes (actions you perform):

    • Use the dropdown under Email for User Changes to select the email address that will be used for manual updates. Only email accounts with a valid connection token will appear in the list.

  4. For Automated Changes (e.g., AutoPacing):

    • Use the dropdown under Email for Platform Changes to select the email address that will be used for automated updates. Again, only email accounts with a valid connection token will appear in the list.

Step 2: Add a New Email Connection (if needed)

If the desired email is not in the dropdown list:

  1. Navigate to Settings > Connections.

  2. Click Add A Connection.

  3. Log in to the chosen platform using the desired email account. A valid connection ensures the email has the necessary token to authorize changes.

  4. Once added, the email will appear in the dropdowns on the Ad Accounts page.

Step 3: Save Your Selection

  1. Return to Settings > Ad Accounts.

  2. Confirm your selections for both Email for User Changes and Email for Platform Changes.

  3. Click Save to finalize your settings.


Defaults

If an email account is not specified for an Ad Account, the system will use the first available connection for that platform in the Connections list. You can update the order of connections to prioritize one over another.


Fallbacks

If the specified email account for an Ad Account becomes inaccessible, the system will automatically use the next available email account for that platform, following the order of connections listed on the Connections page.

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